Struck-off counsellor’s ridiculous online rants

I’ve regularly covered the saga around John Clapham and Lindsey Talbott, the two Devon counsellors struck off by the British Association for Counselling and Psychotherapy for 30 proven allegations, including serious sexual misconduct by Clapham. They’re still in the counselling business, despite being booted out of the BACP and shamed in the Mail on Sunday.

Talbott has always taken a “stand by your man” approach to Clapham, sending threatening e-mails to the complainants and making online threats to sue them under Britain’s much-misused libel laws. Since then she’s been posting online again. Naturally, her latest burblings show every bit as much insight, reflection and remorse as she’s shown all along. None at all.

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The Palace Gate abuse case, the media and therapy regulation

Following on from the Palace Gate story (which I’ve covered extensively on this blog) appearing in the Mail on Sunday, it’s now also been reported in the Plymouth Evening Herald. After months of rumbling around social media, the abusive behaviour of John Clapham (and his co-director Lindsey Talbott) is now a mainstream story in both the national and local press.

So, what does this mean for the debate on psychotherapy regulation?

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Why we told our story to The Mail on Sunday

[Guest post by Amanda Williamson and Tina Welch]

[The Palace Gate abuse case, which I’ve covered on this blog, has now been reported by the Mail on Sunday. Here, the complainants tells us why they’ve gone public with their experiences – Phil]

Note that the title says ‘told’ rather than ‘sold’. This is important as cynics may proffer that we did it to make money. We can assure you that it wasn’t done for publicity either. Both of us are very wary of the impact that sharing our story may have on our personal and professional lives. Taking Phoenix Counselling to a professional conduct hearing has already cost us both heavily, in personal, professional and financial terms.
 
We want to make it absolutely clear that our motivation consists of two clear aims:
 

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Concerned counsellors raise alarm over Palace Gate

The following statement has been issued to various agencies in the Exeter area, warning them about Palace Gate Counselling Service, who were struck off by the BACP last month. It is signed by 27 counsellors and psychotherapists, including 11 supervisors. I think it says something about the service that so many of their fellow professionals feel compelled to raise the alarm. Unfortunately it probably also says something about the lack of statutory authority behind accredited voluntary registration that it’s relying on people taking the initiative in order to raise these concerns.
CONCERNED COUNSELLORS
 
Findings by British Association for Counselling and Psychotherapy May 2014:
PHOENIX COUNSELLING SERVICES: SERIOUS PROFESSIONAL MISCONDUCT
 
Phoenix Counselling Services, the company who continue to run Palace Gate Counselling in Exeter, have now been twice struck off the register of the British Association for Counselling and Psychotherapy.(BACP) Two women made separate complaints about touch and nudity in therapy sessions in 2012 and this has been judged in hearings last month (May 2014) to be “serious professional misconduct”.

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Struck-off Exeter counsellors also running services in Plymouth and Taunton

I recently blogged about Palace Gate Counselling Service, whose Exeter-based directors John Clapham and Lindsey Talbott have just been struck off by the British Association for Counselling and Psychotherapy. Under their trading name Phoenix Counselling Services, a whopping 30 allegations were found proved against them, including sexual abuse during therapy by Clapham.

Palace Gate Counselling Service are still going despite this. Indeed, their company blog still has a spectacularly libellous blog post online about the two women who complained. A little suggestion, Mr Clapham and Ms Talbott. If you’re objecting to being called a ‘therapeutic cult’, it’s generally not a good idea to make long, rambling public statements claiming to be under attack by nefarious people for vague reasons. It kind of makes you look a bit cultish. Continue reading

Shocking litany of abuse by Exeter counselling cult, 30 allegations found proved

Palace Gate Counselling Services (also known as Phoenix Counselling Services, and Taunton Counselling Service) have been no stranger to this blog recently. In February this Exeter-based firm published a lengthy online article claiming to be under attack from two other therapists who they said had accused them of running a “therapeutic cult”. In April they announced that they had been struck off by the British Association for Counselling and Psychotherapy (BACP) a decision they bitterly contest but have not appealed against.

The BACP have now published the withdrawal of membership notice – two withdrawal notices, in fact: one for each complainant – under their trading name of Phoenix Counselling Services. It is horrific. No less than 30 allegations against the firm have been found proved. Continue reading

BREAKING NEWS: Exeter counselling “cult” struck off by British Association for Counselling and Psychotherapy

In February 2014 I commented on a public statement by Palace Gate Counselling Service (also known as Phoenix Counselling Service), an Exeter-based organisation that took the bizarre step of making a lengthy blog post condemning two therapists who have made complaints against them. They stated that these two therapists have accused them of running a “therapeutic cult” and that this was the subject of a hearing at the British Association for Counselling and Psychotherapy. These hearings appear to have triggered their resignation from the BACP, though the hearings continued regardless of their resignation.

Palace Gate claim to be deeply dissatisfied with how the BACP have handled the allegations. The outcome of the hearing has not yet been published. However, Palace Gate have made a new online statement in which they confirm that allegations have been found proved and they have been struck off. Continue reading

More on the Exeter counselling service fighting “cult” allegations

Here’s a bit further about Palace Gate Counselling Service (also known as Phoenix Counselling) in Exeter. As I commented last week, a long, bizarre post appeared on their blog. They state they are involved in a bitter dispute with two therapists who are accusing them of running a “therapeutic cult”. According to their director Lindsey Talbott, Palace Gate have been reported to a slew of agencies, including the police, Adult Safeguarding, the Employment Tribunal Service and the Advertising Standards Authority.

To date no findings of misconduct have been made against Palace Gate, and they strongly deny any wrongdoing. There remains a forthcoming hearing with a psychotherapy organisation. Palace Gate refuse to say which one, but it appears to be the British Association of Counselling and Psychotherapy. Continue reading

Exeter counselling service condemns “cult” allegations

This is odd. An Exeter-based counselling firm has published a lengthy blog post claiming to be under attack by certain nefarious individuals who have apparently accused them of running a “therapeutic cult.”

The firm in question is called Palace Gate Counselling Service. They have a very professional-looking website, as well as a blog which has a fair amount of somewhat New Agey content. The directors are John Clapham (who also runs Taunton Counselling Service and Phoenix Counselling Services) and Lindsey Talbott, who seems to be writing most of the blog content.

Talbott has a lot to say about this apparent attack. Her blog post, entitled, “The Conflict” is long. Very long, in fact. She must view this as something important, as there’s a link to it on the header bar of the blog’s main page. She states that a “battle between therapists” is taking place. Continue reading